Privacy Policy for BluezGlobal.Online

Operated by Bluez Innovations LLC

Last Updated: April 12, 2025

1. Introduction

Welcome to BluezGlobal.Online (the “Site”), an online learning platform operated by Bluez Innovations LLC (“Company,” “we,” “us,” or “our”). Our registered address is 17350 State Hwy 249, Ste 220 #25927, Houston, TX 77064, USA.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, register for an account, enroll in and participate in our online courses, interact with community features (if applicable), or otherwise use our services (collectively, the “Services”).

Protecting your private information is our priority. By using the Site and Services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use the Site or Services.

2. Information We Collect

We collect information necessary to provide and improve our educational Services, manage user accounts, process payments, and communicate with you.

2.1 Information You Provide Directly:

  • Account Registration: When you create an account, we collect information such as your name, email address, and password. You may optionally provide other profile information.
  • Course Enrollment & Payment: When you purchase a course, our third-party payment processors (e.g., Stripe, PayPal) collect payment information (like credit card details) directly. We do not store your full payment card details but receive transaction confirmation and necessary billing information (like name, billing address) to manage your enrollment.
  • Communications: Information you provide when you contact us for support, participate in surveys, or communicate via contact forms or email.
  • User Content (If Applicable): If you participate in course discussions, forums, or submit assignments or comments, we collect the information and content you post.

2.2 Information We Collect Automatically:

  • Usage Data: Information about your interactions with the Site and Services, such as your IP address, browser type, device information, operating system, pages visited, features used, dates and times of access, and referring URLs.
  • Course Progress Data: Information related to your participation in courses, such as courses enrolled in, lessons viewed, quiz scores, assignment submissions (if applicable), and overall progress. This is collected via our Learning Management System (LMS) platform/plugin.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate the Site, manage user sessions (like keeping you logged in), analyze usage, personalize your experience, and potentially for marketing. Please see our Cookie Policy for details.

3. How We Use Your Information

We use the information collected for purposes including:

  • Providing Services: To operate the Site, create and manage your Account, enroll you in courses, deliver course content, track your progress, and issue certificates (if applicable).
  • Processing Payments: To facilitate transactions for course purchases via our third-party payment processors.
  • Communication: To send you important service-related notices (e.g., enrollment confirmation, password resets, course updates), respond to your inquiries and support requests, and, with your consent, send newsletters or promotional emails about courses or related offerings.
  • Improvement & Analytics: To understand how users interact with our Site and courses, analyze trends, monitor effectiveness, troubleshoot issues, and improve our Services and content offerings.
  • Community Features (If Applicable): To facilitate interaction in forums or discussion areas.
  • Security & Compliance: To maintain the security and integrity of our Site, prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only in limited circumstances:

  • Service Providers: With third-party vendors who perform essential services on our behalf, such as website hosting, LMS platform providers, payment processors (Stripe, PayPal), email service providers (for newsletters and transactional emails), analytics providers (Google Analytics), and customer support tools. These providers only access data needed for their specific functions and are contractually obligated to protect it.
  • Instructors (If Applicable): If courses are taught by guest instructors, limited information (like enrollment lists or potentially non-identifiable progress data) might be shared with them as necessary to manage the course, but only under confidentiality obligations.
  • Legal Requirements: If required by law, court order, or other legal process, or to protect the rights, property, or safety of Bluez Innovations LLC, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, sale of assets, or other corporate restructuring, user information may be transferred as a business asset.
  • With Your Consent: For any other purpose disclosed to you at the time we collect your information or pursuant to your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, operate the site, and analyze usage. For detailed information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

6. International Data Transfers

Bluez Innovations LLC operates this Site from the United States. Your personal information will be processed and stored primarily in the US. If you are accessing the Site from outside the US, your information will be transferred to the US. By using our Services, you consent to this transfer. We implement appropriate safeguards for such transfers as required by applicable law (e.g., GDPR) for users in relevant jurisdictions.

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide the Services, fulfill the purposes outlined in this policy, maintain your Account (unless you request deletion), comply with our legal obligations (e.g., financial records), resolve disputes, and enforce our agreements. Course progress data may be retained while your account is active or as needed for record-keeping.

9. Your Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal information (subject to certain exceptions).
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Data Portability: Request a copy of your data in a portable format.
  • Withdraw Consent: Withdraw consent where processing is based on consent.
  • Marketing Opt-Out: Unsubscribe from marketing emails via the link in the email.

To exercise these rights, please contact us using the information below. We may need to verify your identity.

10. Children’s Privacy

Our Services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Third-Party Links

Our Site or course materials may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Last Updated” date and potentially via email or a notice on the Site. Please review this policy regularly.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact Bluez Innovations LLC:

Registered Address:

Bluez Innovations LLC

17350 State Hwy 249, Ste 220 #25927

Houston, TX 77064, USA

📧 Email: legal@bluezinnovations.com or privacy@bluezglobal.online (if you set this up)

📞 Phone: +1 (832) 702-2225